Charles Shankle

            International Health Care Management and Information Systems

Personal Objectives

Specialities

• Business (Healthcare) Intelligences
• Management Control Systems
• Data Analysis and Design
• Healthcare System Design

Business Experience

Mexico 1999-2010

        InHCc (International Healthcare Consultants) 
        InHCc (International Healthcare Consultants - Mexico)

• Advisor and consultant to "Servicios Comunitarios Adelaida Lafon" (Monterrey, Mexico) Healthcare Clinics for the poo
• Advisor and consultant to the State of Durango (Mexico) Health Department
• Consultant for Private and State Healthcare Organization
• Software Application Development - Integrated Healthcare Management Information System for Ambulatory, Hospitals and Government Healthcare Organizations

• Health Care Training Programs

• Health Care Standards procedures and Protocols

• Management Systems including

  • Performance Benchmarking

  • Business Processes including Policy formation

  • Statistical Analysis using On Line Analytical processing and Web based Reporting

• Quality Improvement Programs

• Federal and State statistical reporting

• Research using Data Mining and related techniques

• Software Application Development - System for monitoring Health Care Resources (including human resources, inventory, and quality of care)
• Software Application Development - Electronic health record for ambulatory clinics.. 
• Consultant for Private and State Healthcare Organizations

         PhD project 
         New Orleans (1999)

           Analytical Methods for the Allocation of Health Care Resources with a focus on developing countries
                  The steps includes the following: 

• Field researchers, clinicians and accounting staff will input data directly into a presentation interface 
• Data is either stored locally (for those who do not have an Internet connection) or sent directly to an “application” server somewhere in the world using the Internet 
• Data is cleaned and stored in a data warehouse. This data base will probably not be in the host country 
• Data Analysis and Reports are made available to the users through Web Services and is available from any location. 
• Data is analyzed using both Data Analysis and Data Mining techniques 
• Research data is then made available both to external and internals users of that information through Web Portals over the Internet.

        Consultant - Mexico - 1999

•  Developed a system to collect data on payments between Insurance companies and Hospitals
• Analyzed the data derived from the about system

        Special advisor to the Director of the International Children's Diarrhoeal Disease Research  ICDDR,B , 
            Bangladesh (1998)

• Review of current financial system and preparation for installation of new relational database financial computer system
• Work with IT team to implement new Microsoft NT Computer Network System
• Develop Management and Financial Control Systems
• Internal Audit of operating units and information systems
• Develop Financial and Personnel Policy Manuals
• Develop procedures for efficient personnel and purchase processing
• Develop applications to be used on an Intranet system
• Develop plans for the creation of a data-warehouse using MS SQL

        Consultant to the Health Economic Unit of the:
            Government of Bangladesh     Dhaka, Bangladesh (2 months 1997)

• Work with the Government of Bangladesh to develop a model for the allocation of health care  resources and calculate cost of their "essential health care" package.
• Develop a procedure to analysis the cost of merging different health care units

• Survey Dhaka hospitals and clinics for information related to implementing an information system in the clinic.
• Develop system for budgeting and scheduling of resources for funding of research projects using MS Project.
• Analysis existing computer and financial system and prepared report for implementation of new system.
• Develop protocol for review of "statistical design" of research projects
• Create and program a new hospital management information system using MS Access.
• Develop system to collection information for costing, accounting and budgeting for a Hospital.
• Develop system for analyzing information for Medical Records:

Assistant to Director of Business Advisory Services
   Tulane University Hospital    New Orleans, La (6 months 1996)

• Help with the implementation of a new management information system

• Developed questionnaires and consulted in programmed data entry and report programs.

• Developed a data base for the test data used in implementing the new Hospital Management System

• Developed the data base foundation for all equipment tracking for the Hospital & Clinic

Registered Nurse
            Charity Hospital   New Orleans, La  (1993- 1996)

• Certified Emergency Room Nurse (CEN)

• Staff Nurse Emergency Room, Trauma and High Risk Patients

Owner and CEO of Management Consultant Company
   HMS Management     Sunnyvale, Ca.    (1973-2010)

• "Troubleshooter"

• Real Estate Investments

• "Re-Engineer" small to mid-size business organizations

• Design and Develop Management and Financial Control Systems

• Strategic Financial Planning

• Cash Flow Modeling and Budgeting

• Internal Auditing Services

• Policy/Procedure Manuals

• Develop Management software packages

• Perform Accounting functions for clients

• Develop Human Resource Policies and Procedures

• Training films

• Employee Manuals

• Incentive and Compensation Packages

• Performance Evaluation policies

• Deliver Seminars in the following

• Human resource utilization

• Financial Control Systems

• Management Training Sales and Marketing

• Perform Sale and Marketing Research

• Develop questionnaires for evaluation of company services and employee satisfaction

• Statistical analysis of internal/external data

• Mergers and Acquisitions

• Private Investments

• Legal Advise

• Loss Prevention.

Owned and Managed Conglomerate of >12 International Corporations (1973 to 1989)
Businesses Involved In:

• Interstate Trucking
• Packaging Supplies
• Nursery/Retail/Wholesale Florist (one of three largest in the USA)
• Import/Export Joint ventures with companies in Columbia, Israel, Holland, and Australia

Computer Certifications

• Microsoft Certified Systems Engineer (MSCE)
• Microsoft Certified Professional + Internet (MCP+ I)
• Microsoft Certified Database Administrator (MSDBA)